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Legal

Privacy Policy

How HB Health and Beauty Ltd handles personal data belonging to trade customers, suppliers and website visitors.

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Who we are

HB Health and Beauty Ltd (“HB Health and Beauty”, “we”, “us”) is a UK pharmaceutical wholesale and distribution business registered at Unit 44K, Leyton Industrial Village, London, E10 7QP.

This page is maintained by HB Health and Beauty Ltd to explain how we handle personal data. For any privacy question, email hafi@stratohealth.co.uk or call 020 3953 5636.

Information we collect

Contact and business details you provide through our enquiry form or by email — name, company or pharmacy name, email address, telephone number and country.

Correspondence and order-related information such as product requirements, quantities and delivery destinations.

Basic technical information generated when you visit the website, for example browser type and pages viewed.

How we use your information

To respond to trade enquiries, prepare quotations and confirm availability and lead times.

To manage orders, deliveries and account correspondence.

To meet legal, regulatory and record-keeping obligations that apply to wholesale medicine supply.

Lawful basis

We process personal data on the basis of legitimate interests (responding to and managing business enquiries), performance of a contract (supplying goods you have ordered) and legal obligation (regulatory record keeping).

Sharing your information

We do not sell personal data. We share information only with parties needed to fulfil an order or meet a legal duty — for example couriers and logistics partners, professional advisers, or regulators where required by law.

Retention

Enquiry correspondence is kept only as long as needed to deal with the enquiry and any resulting relationship. Transaction and traceability records are retained for the periods required by applicable UK pharmaceutical distribution and accounting rules.

Security

We apply access controls and organisational measures appropriate to the information we hold. No method of transmission over the internet is completely secure, so please avoid sending sensitive personal information by email.

Your rights

Under UK GDPR you may request access to your personal data, correction of inaccuracies, erasure, restriction or objection to processing, and data portability where applicable. To exercise these rights, contact hafi@stratohealth.co.uk.

You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website uses only the cookies necessary for the site to function. We do not use advertising cookies.

Changes to this policy

We may update this policy from time to time. The version published on this page is the current one.